Our verdict
- Rating
- Not rated yet
- Best for
- a short stay on one island with a small, fixed amount of data
- Works in
- all 11 of our destinations
- Plan types
- fixed data from 3 to 30 days, plus unlimited day plans (3 GB a day at full speed) on seven islands
Airalo sells a country eSIM for every island on this site, each under its own local brand name (Bermy Mobile in Bermuda, Jitney Mobile in the Bahamas, Jamcomm in Jamaica and so on). The cheapest plans are 1 GB for 3 days, which covers a cruise stop or a long weekend. Airalo names the local network for every island we track.
We have not tested Airalo’s installation or connection speeds on any of these islands. This review covers its published plans and terms.
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Airalo’s plans by destination
Airalo sells eSIMs for all 11 destinations on this site. The price is the cheapest Airalo country plan with at least 1 GB of data; open a destination to compare every plan there.
| Destination | From | Plan | Network |
|---|---|---|---|
| Bermuda | $6.50 | 1 GB, 3 days | Digicel |
| Bahamas | $7 | 1 GB, 7 days | BTC |
| Cozumel (Mexico) | $4 | 1 GB, 3 days | AT&T Mexico, Movistar |
| Cayman Islands | $7.50 | 1 GB, 3 days | Flow |
| Jamaica | $8 | 1 GB, 3 days | Flow |
| St. Maarten | $8 | 1 GB, 3 days | TelCell |
| Aruba | $8 | 1 GB, 3 days | Digicel |
| Curaçao | $8 | 1 GB, 3 days | Digicel |
| Bonaire | $7.50 | 1 GB, 3 days | Digicel |
| Dominican Republic | $6 | 1 GB, 3 days | Altice |
| Roatán (Honduras) | $4.50 | 1 GB, 3 days | Tigo |
What to know before you buy
- A country plan only works in that country. On a cruise with several stops you’d need one plan per island, or Airalo’s Caribbean regional plan (Island Hopper) from $8 for 1 GB over 3 days. Check its country list against your itinerary before buying.
- Unlimited day plans exist for Cozumel, the Cayman Islands, Jamaica, Curaçao, Bonaire, the Dominican Republic and Roatán. They give 3 GB a day at full speed, then 1 Mbps.
- Most plans are data only. A few include a local number with calls and texts: the “+” plans in the Bahamas (Jitney Mobile+) and the Cayman Islands (Atlantis Telecom+), and some Jamaica and Mexico plans. Airalo’s plan details say whether calls are included.
- Most Airalo plans start when they first connect to a supported network, so you can install at home. A few start at installation; the plan’s details in the app say which.
- Airalo doesn’t say whether hotspot sharing is allowed on these plans, so our tables leave it blank. Check the package’s terms if you need it for a laptop.
What’s good
- A plan for every destination we cover, and the network is named for each one.
- Small, cheap plans for a day ashore or a short visit, plus longer plans up to 30 days.
- Several ways to install: in the app, by QR code or manually.
What’s not
- One country plan per island, so a multi-stop cruise means several purchases or a regional plan.
- No hotspot information on the plan pages.
- A change-of-plans refund in the app is usually Airalo credit (Airmoney), not money back to your card.
Setting it up
Before buying, check that your phone is eSIM-compatible and unlocked. Airalo’s installation instructions explain the app, QR-code and manual methods.
- Connect to reliable Wi-Fi. In the Airalo app, open My eSIMs, select the purchase and tap View details, then Install or share.
- Choose the installation method available for your phone and follow the prompts. Label the line so you can tell it apart from your home SIM.
- Check the package’s activation policy before installing early. Most Airalo plans start when they connect to a supported network, but some start during installation.
- At your destination, select the Airalo eSIM for mobile data. Follow its How to connect instructions for roaming and APN settings; these can vary by package.
- Turn off automatic mobile-data switching and data roaming on your home SIM so it isn’t used for data by mistake.
Airalo explains the timing in its validity guide. For phone-specific settings, see our installation guide.
Refunds and support
Airalo’s refund help page says eligible orders have a refund button in Package History or Order Details. For a wrong purchase or changed plans, the automated option is Airmoney, its in-app credit. Installation or service problems may also offer a refund to the original payment method. Expired or fully used plans are not eligible through that button.
Its terms of use separately describe a 14-day withdrawal right that ends when the eSIM activates. For a service failure caused by Airalo, you have to claim within 30 days of the problem and help with troubleshooting; you get a refund or replacement if Airalo can’t restore service within 10 days of the request. Partly used plans are refunded for the unused part only.
Contact support through the app or website chat, or email [email protected]. Keep the order details and screenshots of your settings.
Alternatives to Airalo
- Nomad: fixed-data plans with hotspot allowed, on 8 of our islands.
- Holafly: unlimited data on 9 of our islands, with a 1 GB-a-day hotspot limit.
- Saily: a plan for every island too, starting when you land.
Or compare every plan on a destination page.
Common questions
Does Airalo work in Bermuda and the Caribbean?
Yes. Airalo sells country plans for Bermuda, the Bahamas, Mexico (Cozumel), the Cayman Islands, Jamaica, St. Maarten, Aruba, Curaçao, Bonaire, the Dominican Republic and Honduras (Roatán). Your phone must support eSIM and be unlocked. We have not tested its speeds.
Does one Airalo plan cover a whole Caribbean cruise?
A country plan doesn’t. Airalo’s Caribbean regional plan (Island Hopper) covers several islands; check that it includes every port on your itinerary before buying.
Can I install Airalo before travelling?
Usually, yes. Most plans start when they first connect to a supported network, so installing at home doesn’t use up days. Some start at installation, so check the plan’s details first.
Will Airalo refund a cancelled trip?
Change-of-plans refunds through the app are normally given as Airmoney credit. Check the refund button and terms before counting on a card refund.